I’m Claire, and I want to share how I defended my Grampa Albert from a rude customer at his new grocery store job.

After my grandmother Scarlett passed away, Grampa was left feeling lonely in their big house. He decided to apply for a job as a cashier at a local grocery store, which brought him some joy. I visited him often, loving to hear his funny stories about customers.

One day, I stopped by the store and was shocked to hear a woman screaming at Grampa. “Your age group should stay home! Hurry up!” she yelled, tapping her foot impatiently as he struggled with the scanner.

I was furious but knew I had to stay calm for Grampa’s sake. I pretended to browse nearby, waiting for the right moment to step in. When the woman complained about Grampa’s performance, I forced a smile and said, “I’ll talk to the manager after you leave. I heard he lost his wife and works here just to stay busy.”

The woman’s attitude shifted as she realized her words had consequences. I continued, “Maybe we should talk to the manager now. They’ll want to hear from us about this incompetent old man.”

When I introduced myself and shook her hand, she hesitated before reluctantly doing the same. I then called for the manager, hoping to put her on the spot.

When the manager, Linda, arrived, I explained, “This lady has some feedback about your staff, especially this gentleman.” I pointed to Grampa and watched as Paula’s face turned crimson.

Linda frowned, confused by the situation. Paula stammered, trying to backtrack, claiming it wasn’t a big deal and that Grampa was doing his best. Eventually, she paid for her items and rushed out, humiliated.

Afterward, Grampa laughed and thanked me. “You little miscreant! I should have known you were up to something!” His genuine laughter warmed my heart.

I reminded him that no one messes with my Grampa. Maybe this experience would make Paula think twice before treating others poorly in the future.

Have you ever defended a family member in public?